Arkansas Valley Adventures
Cancellation Policy
All trips depart as scheduled regardless of weather conditions.
For groups of less than 10 people: Cancellations made prior to 14 days before trip, money will be refunded less a 10% service charge. If cancellations are made within 14 days and outside 2 days before the trip, money will be refunded by 50%. Cancellations made within 48 hours of the trip are nonrefundable. For groups of 10 or more: Cancellations outside of 2 weeks are 90% refundable. Cancellations outside of one week and inside of two weeks are 50% refundable. Cancellations inside of one week are nonrefundable. NOTE: Cancellation policy applies to the full amount of your trip.
Change policy: Inside of two weeks of the trip, changes made to the date of the trip will result in a $10 change fee per person. Changes inside of 48 hours are not available/nonrefundable.
With Cancellation Insurance: If you have purchased cancellation insurance, you can cancel up until 12 hours before your reservation and receive a 90% refund. You can change your trip day up until 12 hours before the trip free of charge. The date change must be in the same year as the original trip date.
FOR ALL ROYAL GORGE TRIPS: These trips are run by our partner company, Echo Canyon River Expeditions. The cancellation policy for all Royal Gorge trips is as follows: A full refund, less $15 per person per day, will be made on any reservation cancelled in writing and received at our office via certified mail no later than fourteen days prior to your departure date. Groups and overnight trips require thirty days. All trips depart as scheduled regardless of weather conditions. CANCELLATION INSURANCE IS NOT AVAILABLE FOR PURCHASE ON ROYAL GORGE TRIPS. If you purchase cancellation insurance for a Royal Gorge trip, it will not be honored.